Frequently Asked Questions

How can I contact you?

We'd love to hear from you! You can contact us in the following ways:

By Email: info@daydesigner.com. 

Office Hours: Monday - Friday: 8am - 5pm PT

*Our offices will be closed on Monday, May 27 in observance of Memorial Day.

By Mail:  Blue Sky The Color Of Imagination, LLC
               c/o Day Designer
               410 Exchange, Suite 250
               Irvine, CA 92602

What types of Day Designer planners are offered?

Choose between our Flagship Collection, our A5 Ring Bound Collection, our Today & To-Do planners, and our Blue Sky Collaboration Collection!

• The Flagship Collection, the original daily planner, offers 12 months of daily planning pages. This collection includes a Regular Year Edition (January - December ) and a Academic Year Edition (July - June) in two sizes; the Flagship and Flagship Mini.  
• Our 2019 Regular Year Flagship Edition Planner, dated January 2019 through December 2019 is available for purchase in our online shop!  Now at 50% off!
• Our 2019-20 Academic Year Flagship Edition Daily and Weekly Planners, dated July 2019 through June 2020, are available now in our online shop!  
• Our 2020 Regular Year Flagship Edition Daily and Weekly Planners, dated January 2020 through December 2020 will be available on September 4.
• The highly-customizable and refillable A5 Ring Bound Collection is available now in our online shop!  These binders include leather and vegan leather options. Our refillable fashion planner features gold accents as well as our undated starter insert packs.  Check out the collection here!  
• Shop our Today & To-Do Planners now in our online shop!
• We’ve partnered with our friends at Blue Sky to bring you affordable calendars, planners and desk accessories. Many items from this collaboration are featured at various retailers around the country including Target, Office Depot, Staples, and Walmart stores. 
• A limited selection of the 2019-20 Academic Year Day Designer for Blue Sky collection is available in our online shop.  The full collection is currently available at retail stores.  This collection is a complement to the Flagship Day Designer, the original daily planner. We're on a mission to help you live a more meaningful and organized life! 

How do I order a Day Designer?

Day Designer Flagship Daily Planners, Today & To-Do Planners, A5 Binders, and select Blue Sky Collaboration Collection are offered in our online shop!  Please check the product descriptions carefully for thorough details as well as expected ship dates. 

Select retail partners will offer our Flagship Planner Collection. 

An exclusive January 2019 Regular Year Limited Edition is available through Belle & Blush! Please reach out with any questions to Belle & Blush Customer Service.

A limited selection of the 2019-20 Academic Year Day Designer for Blue Sky Collection is available now in our online shop!

Can I make a gift purchase?

Yes! Simply navigate through the checkout process, and enter the recipient’s address in the shipping address section. Please note: We do not currently offer gift wrapping, or have the ability to include special notes with your order.  We don’t include a receipt or packing slip with the shipment. The only content in the box is the Day Designer itself! Not sure what item your gift recipient may like?  We also offer e-gift cards from $25.00 and up in our online shop!  Please note:  Day Designer e-gift cards may only be redeemed for items in our online shop.  The purchase of e-gift cards does not qualify toward any offered shipping promotions.

Can I order a custom planner?

Our Day Designer covers and page layouts are not customizable.  We do not have the ability to include personal or company logos on your planner. Our A5 Luxe Collection offers flexible formats which allows you to customize it to fit your planning needs!

What cover styles will be offered?

View our Regular Year Flagship Editions and Blue Sky Collection planner cover styles now in our online shop!  We will not be adding additional sizes/cover styles to these editions.

Can I get on a waiting list?

We do not keep a waiting list. Mark your calendar for launch dates and stay up to date with the latest Day Designer news by signing up for our newsletter!

Can you send me a coupon code?

Our prices are as listed! 

How should I care for my Day Designer?

When you use a handmade planner for 365 days, it's safe to assume it will show some wear and tear. Each Day Designer goes through a careful quality check before being packaged for shipment. The following are signs of a hand-made product that occur naturally in the production process: slight bends in the binding, slubs, wrinkles and small indentions. While we've designed the Day Designer to be durable (a heavy weight cover) and luxurious (gorgeous brass wire-o binding), a well-used Day Designer is going to look loved at the end of the year. 

In order to keep your Day Designer looking fresh and new, we recommend the following. 

• Keep your Day Designer in a cool, dry place -- away from liquids.
• Your Day Designer cover can be wiped clean with a soft cloth.
• Close your Day Designer from front to back, and never lift it from a single side.
• If you are carrying your planner open, be sure to support it with two hands, one on each side.
• If you plan on carrying your Day Designer, consider protecting it before putting it in your tote.

Special note for the gold foil products: As with any gold-foiled product, you will see flaking and discoloration throughout the year. Be extra careful when wiping clean your gold foil cover to prevent additional flaking. 

We offer Day Designer Cases specifically designed to protect your Flagship Day Designer while adding additional functionality!  Our cases are available in a full-size and a mini.  Please note:  Our Day Designer Cases are designed for our Daily Flagship planners only.  They will not accommodate the weekly/monthly planners.

How should I care for my A5 Leather Binder?

Our A5 Binder is made with the finest quality leather, and is intuitively designed to ensure that it will last a lifetime!  As with all leather products, maintaining the condition of your binder requires a little extra TLC!  Here are some necessary tips to keep your A5 Binder looking like the first day it arrived!

• We recommend gently spot cleaning it weekly with a soft, clean cloth very lightly dampened with water to remove any dust or loose dirt.  Be sure not to get it too wet so that any leather conditioner is not removed along with the surface dust.
• Conditioning is key!  It is extremely important to keep the leather conditioned to maintain its luster.  Leather that becomes dried out will eventually crack, and is unrepairable.  Be sure your A5 is completely dry before applying any conditioner.

Given that leather is a natural material, there may be textural or shading variations within the surface.  These are normal characteristics and representative of the leather’s individual beauty. As with all fine leather goods, your Day Designer A5 Binder can last you many years if cared for correctly. To prevent damage, be cautious and avoid contact with any other colored leather goods or fabrics as color may transfer through friction. Avoid exposing your Day Designer A5 to harsh elements such as moisture, bright light and direct heat, and refrain from placing any heavy items on top of your Day Designer in order to prevent creasing.

I live outside the US. How can I purchase?

We ship internationally! You are welcome to order from the Day Designer shop. Please note: while we do the best we can to keep international shipping costs down, international shipping cost is simply high. We recommend combining orders with a few friends to save money on shipping! Please refer to our International Order Policies prior to ordering.

Do your printables also come inside the Day Designer?

Our flagship daily planning page and our mini daily planning page are offered for you to see how the Day Designer layout would work for you! Our other printables are intended to equip you with an added level of organization and planning. They are designed for you to conveniently print on standard 8.5" x 11" sheets of paper. Please note: These are not "inserts" for your Day Designer, and we don't have a way to customize your Day Designer with these pages included.

How do I make a ribbon bookmark?

A video tutorial on how to use a ribbon to make a ribbon bookmark can be found here! Please note that orders are not packaged with a ribbon. 

May I sell Day Designer in my boutique?

Thank you for your interest! We have a small wholesale program and work with a select group of retailers. Please email us at retailers@daydesigner.com to discuss more!

May I get credit for referring others who make a purchase? Do you have an affiliate program?

Thank you for your referrals! Yes, you can join or affiliate program here. You'll receive 15% of the product price when someone places an order after clicking your link! This can be a fantastic (and financially-rewarding!) option for your blog, Instagram page, Facebook page, or even just when recommending Day Designer to family and friends in an email.

Where can I find more info?

Check out our return policy, what to expect for shipping and delivery, and our International Order Policies. You may also check order status or simply contact us!